Introduction

We are committed to protecting your personal data under the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains how we collect, use, and protect your information in compliance with local regulations.

1. Information We Collect

We collect personal data such as name(s), identification card number, company registration number, email address(es), contact details, and financial information. We also collect usage data such as IP addresses, browser types, device-specific information and usage data generated by your device and cookies for analytics and improving service.

2. Purpose of Data Collection

We collect and process data to:

  • Provide, improve, and personalize our services.
  • Communicate service-related information and updates.
  • Process transactions and manage accounts.
  • Comply with legal obligations, including PDPA requirements.

3. Data Disclosure

We do not sell or share our users’ personal data with third parties without their consent, except as required by law or with trusted partners, such as cloud service providers, who help us deliver our services. All third parties are bound by confidentiality and data protection agreements in accordance with Malaysian law.

4. Retention and Security

Your personal data will be retained for as long as it is necessary to fulfill the purposes mentioned or as required by Malaysian laws. We implement appropriate security measures to protect your data from any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction, though no system can be guaranteed 100% secure.

5. Your Rights

Under the PDPA, you have the right to:

  • Access, correct and update your personal data.
  • Withdraw consent for data processing.

Request the deletion of your data where applicable.

6. Changes to the Policy

We may revise this policy to reflect changes in legal requirements or service enhancements. You will be notified of any significant changes.

For inquiries about data protection, contact us at admin@stemcellthera.com.my